Policies

Check in: Check in between 3 and 7 p.m.
No check in after 7 p.m. without prior arrangements. 

Check out: Please check out by 11am.
Late check out by prior arrangement only.

Payment and Cancellations:  We accept MasterCard, Visa, Discovercard, and Cash

A major credit card is required to place the room on hold at the time of reservation.

A 50% deposit is required at the time of reservation.

Deposit is refunded in full with at least 7 days notice of cancellation.  No refund for cancellation with less than 7 days notice unless the room is re-booked, then the deposit is refunded in full.  A no-show will be charged the full amount.

Reserving the entire inn requires a non-refundable deposit of $250.00 and minimum 14 days cancellation notice.  Cancellations with less than 14 days notice and no-shows will be charged the full amount unless the inn can be re-booked. 

Room Rates are subject to applicable taxes (currently 13%).  Prices quoted per night, double occupancy.  Each additional person is $25.

Discounts: AAA members, senior citizens, active duty military and repeat guests receive 10% off suites Sunday through Thursday only. Holidays not included.

Corporate rates are available.  Please call to see if your company is qualified for a corporate rate.

Smoking is permitted in the courtyard only.

Limitations on children’s accommodation: Children under twelve are not permitted without prior approval.

No Child Care is provided.

Pets are not allowed.

Red wine not allowed in guest rooms.

Must be at least 21 years old to purchase or consume alcoholic beverages. Proper identification to provide proof of age may be required upon check in.

 

411 West York St., Norfolk, Virginia 23510
Phone 757-963-7000 • Toll Free 1-855-890-0384